Bdbajje Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction

Welcome to bdbajje's Privacy Policy. When you use our platform — whether on the website or mobile app — certain information is shared with us. This policy explains what that information is, how it's used, where it goes, and how long it's kept, all in plain, straightforward language.

We believe every member's data belongs to them. bdbajje only collects what is genuinely necessary to provide our services — nothing more, and never sold to anyone.

This Privacy Policy is part of our Terms & Conditions should be read alongside this policy. Continued use of the site indicates your agreement to these terms.

2 What Information We Collect

Bdbajje collects two types of information — what you provide directly, and what is collected automatically through your use of the platform.

Information you provide directly:

• Full name, mobile number, and email address (collected at registration)
• Date of Birth (for age verification)
• Mobile banking number — Mobile Pay, Nagad, or Rocket (for transactions)
• National ID card or passport copy (for KYC verification)
• Messages and complaint details submitted to support

Automatically Collected Information:

• Device type, operating system, and browser version
• IP address and approximate location
• Time spent on site and pages visited
• Gaming Activity & Betting History
• Cookies & Session Data

3 How Your Data Is Used

Bdbajje uses your data only for specific, defined purposes. No information is ever used unnecessarily or without reason. Each purpose is clearly outlined below.

• Account Management: For registration, login, and password recovery.
• Transaction Processing: To process deposits and withdrawals correctly.
• Identity Verification: To prevent multiple accounts and fraudulent activity.
• Customer Support: To respond accurately to your complaints and queries.
• Bonuses & Promotions: To send you relevant offers based on your activity.
• Security Assurance: To detect and prevent suspicious activity.
• Legal obligations: To comply with regulatory requirements.
• Service Improvement: To improve your overall experience on the platform.

4 Data Storage & Retention Period

All data stored on bdbajje servers is protected with AES-256 encryption. Our data centers are ISO 27001 certified and under continuous security monitoring.

• All data is securely stored for as long as your account remains active.
• After account closure, data may be retained for up to 5 years as required by law.
• Transaction records are retained in accordance with the directives of financial regulatory authorities.
• Data is permanently deleted upon expiry of the designated retention period.
• Backup data is subject to the same security standards.

5 Sharing Data with Third Parties

Bdbajje never sells your data. However, limited information may be shared with trusted partners as necessary to operate our services. All such partners are bound by the same privacy standards we uphold.

• Game Providers: Minimum data required to operate the games.
• Payment Processor: Payment gateways to process transactions.
• KYC Service Provider: Licensed entity for identity verification.
• Law Enforcement: When required by law or court order.
• Fraud Prevention Agencies: To manage suspicious activity.

6 Cookie Policy

Bdbajje uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality and personalize your experience.

Types of cookies we use:

• Essential Cookies: For login sessions and security — the site cannot function without these.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze site usage and improve our services.
• Security Cookies: To detect fraudulent activity and bot behavior.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain site features. When you first visit the site, you will be given the option to consent to cookies.

7 Data Security Measures

To protect your data, bdbajje applies industry-leading technical standards. Multiple layers of security are active at all times to prevent any unauthorized access.

• TLS 1.3 Encryption: All data transmitted between the site and your device is encrypted.
• AES-256 Storage Encryption: All sensitive data stored on our servers is encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & DDoS Protection: Protecting servers from external attacks.
• Regular Security Audits: An independent team of experts conducts regular system audits.
• Restricted Access: Only authorized personnel have access to specific data.

8 Your Rights

Every bdbajje member has certain fundamental rights over their personal data. We respect these rights and are ready to assist with any request.

9 Minor Protection

Bdbajje strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and additional ID may be requested in cases where eligibility is in doubt.

• We do not knowingly collect any personal data from anyone under the age of 18.
• If a minor's account is identified, it will be closed immediately and all associated data will be deleted.
• If you suspect a minor is using the platform, please contact us immediately.

To learn more about responsible gaming, visit our Responsible Gaming Page View.

10 Policy Updates

Bdbajje may update this Privacy Policy from time to time. Any changes will be reflected in the "Last Updated" date at the top of this page. For significant updates, you will be notified via SMS or email to your registered mobile number.

• Continued use of the site after any changes constitutes your acceptance of the updated policy.
• For significant changes, active consent may be sought from members.
• To compare previous versions of this policy, please contact our support team.

11 Contact Us

For any questions, complaints, or data requests regarding our privacy policy, please get in touch with us. We are always ready to assist in Bengali.